Iberostar Waves Quetzal, Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Iberostar Waves Quetzal is a beachfront resort located in Playa del Carmen, Mexico, offering a unique blend of ecological beauty and luxury accommodations. This 5-star property is distinguished by its commitment to sustainability, having earned Earth Check certification for its environmental efforts. Nestled near the island of Cozumel, it provides a picturesque backdrop of the Caribbean Sea and lush tropical landscapes, making it an inviting destination for vacationers seeking relaxation and adventure.

Location

This resort is strategically located just a short distance from notable landmarks in Playa del Carmen, including Xcaret and the vibrant Quinta Avenida. It provides direct beach access and easy transport options, making it convenient for guests to explore local attractions and enjoy the natural beauty of the Caribbean.

Rooms

The resort features a range of rooms, including double rooms and suites, catering to varying preferences and needs. Options include spacious layouts with amenities like a private balcony, air conditioning, and flat-screen TVs. Many accommodations offer scenic views of the garden or jungle.

Eat & Drink

Guests can enjoy diverse culinary experiences at the resort's onsite restaurants. Featured cuisines include Italian, Asian, and Mexican, with signature dishes such as wood-fire pizzas, sushi, and traditional regional meals. Meals are served buffet-style for breakfast and dinner, offering an extensive selection of international dishes.

Leisure & Business

Iberostar Waves Quetzal offers a variety of recreational activities for guests to enjoy, including water sports, diving opportunities, and access to four outdoor pools. The resort's SPA area and hydrotherapy circuit, along with the Star Camp children's program, provide entertainment for both kids and adults.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Near Beach

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

38 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Premium Tropical View

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 3.1 km

Airports

Aeropuerto de Playa del Carmen (PCM) 3.2 km

Cancun (CUN) 59.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Buffet Experience

“The buffet at Iberostar Quetzal was absolutely fantastic! There was a new variety of delicious dishes every day, making each meal an exciting adventure. The dessert section was also a highlight, featuring fabulous and creative options like macarons that were some of the best I've ever tasted. The chef even took the time to ask guests if they were missing anything, which made the dining experience feel even more special.” view full review

Fantastic Kids Club

“I was thoroughly impressed with the children's amenities, especially the kids' club. The staff showed very nice patience and care, ensuring that all the kids were entertained and happy. My children had a wonderful time with the activities and made friends quickly. It was reassuring to know they were in good hands while my partner and I enjoyed some relaxing moments.” view full review

Immaculate Spa Services

“The spa services available were great. I enjoyed a massage in the beautiful, lush setting of the hotel that felt incredibly relaxing. The peaceful ambiance, combined with the sounds of nature, made it feel like pure bliss. I could hardly believe how they managed to keep the area insect-free, allowing me to focus entirely on my rejuvenating experience.” view full review

Engaging Evening Shows

“The nightly entertainment at the resort was a highlight of our stay. We experienced a variety of themed shows, from magic acts to musical performances. The production quality was impressive and the energy of the performers was infectious, making it enjoyable for both us and our children. My personal favorite was the 'Elements' show, which was a spectacle worth watching! It was the perfect end to our days.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Tennis court

Services

Housekeeping

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

Map view

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

3.8 km

152 Calle Quinta Avenida

Quinta Avenida

3.3 km

Mall

Playacar Center Shopping Mall

770 m

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

810 m

Beach

Playacar Beach

3.9 km

Carretera 109

Cenote Calavera

2.5 km

Mahi Golf Course

810 m

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.1 km

Zona Arqueologica Playa del Carmen

2.2 km

Park

Xel-Ha Park

1.5 km

Store

Centro Maya

3.0 km

Golf Course

Campo de Golf Playacar

1.4 km

Hwy 307 Km 287

Alltournative

1.4 km

Av. Benito Juárez

Los Fundadores Park

2.8 km

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

1.6 km

Disabled-friendly beach

2.8 km

Mall

City Club

1.6 km

Maya ruins

1.6 km

Mall

Starbucks

1.6 km

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.3 km

Calle Carretera Federal 109

Cenote Carwash

2.3 km

Amusement Park

Xplor Park

3.5 km

Playacar

Xaman Ha Ruins

2.2 km

Playacar

Ruinas Mayas

2.1 km

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

2.7 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2.8 km

Museum

3D Museum of Wonders

3.3 km

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.9 km

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

2.8 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

410 m

Restaurants

Steakhouse

880 m

Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

8.6/10

Great

Rooms

7.0

Location

10.0

Service

9.0

Dining

9.0

Eric

United States, December 2024

8.6/10

I had a wonderful time at this resort! The stunning grounds were a big highlight, complete with a vibrant jungle atmosphere and a beautiful beach. The food was delicious, and the staff was very attentive. A few drawbacks included some issues with check-in and noise from evening entertainment, but overall, it was an enjoyable stay. I'd definitely consider returning if the price was right.

Rooms

7.0

The rooms were simple and clean but lacked some amenities and decorations that I expected.

Service

9.0

Service was exceptional, with staff eager to help wherever we were. They really made us feel welcome.

Location

10.0

The location was fantastic, surrounded by wildlife like monkeys and peacocks, and the jungle paths were so beautiful.

Dining

9.0

Dining was a highlight; the food was varied and well-prepared, offering something new every day.